New Version Template V0.01

Author: ARHAEEM

README.md

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+![Static Badge](https://img.shields.io/badge/Template%20Version-V0.01-pink) ![Static Badge](https://img.shields.io/badge/Node-Code-f8f8f8) ![Static Badge](https://img.shields.io/badge/Node-HttpRequest-f8f8f8) ![Static Badge](https://img.shields.io/badge/Node-Redis-f8f8f8) ![Static Badge](https://img.shields.io/badge/Node-NoOp-f8f8f8) ![Static Badge](https://img.shields.io/badge/Node-Telegram-f8f8f8) ![Static Badge](https://img.shields.io/badge/Node-TelegramApi-f8f8f8) ![Static Badge](https://img.shields.io/badge/Node-TelegramTrigger-f8f8f8) ![Static Badge](https://img.shields.io/badge/Node-SplitInBatches-f8f8f8) ![Static Badge](https://img.shields.io/badge/Node-Filter-f8f8f8) ![Static Badge](https://img.shields.io/badge/Node-templates-f8f8f8)
+![Static Badge](https://cdn.statically.io/gh/Automations-Project/n8n-templates/main/src/img/covers/n8n-advanced-telegram-support-ticket-management-workflow/idpW1fW4aF.jpeg)
+
+# Advanced Telegram Support Ticket Management Workflow
+
+
+A robust n8n workflow designed to enhance Telegram bot functionality for user management and broadcasting. It facilitates automatic support ticket creation, efficient user data storage in Redis, and a sophisticated system for message forwarding and broadcasting.
+
+![7Yscd9l4gN.png](https://n8niostorageaccount.blob.core.windows.net/n8nio-strapi-blobs-prod/assets/7_Yscd9l4g_N_c0d57c4d0f.png)
+
+### How It Works
+
+1. **Telegram Bot Setup**: Initiate the workflow with a Telegram bot configured for handling different chat types (private, supergroup, channel).
+2. **User Data Management**: Formats and updates user data, storing it in a Redis database for efficient retrieval and management.
+3. **Support Ticket Creation**: Automatically generates chat tickets for user messages and saves the corresponding topic IDs in Redis.
+4. **Message Forwarding**: Forwards new messages to the appropriate chat thread, or creates a new thread if none exists.
+5. **Support Forum Management**: Handles messages within a support forum, differentiating between various chat types and user statuses.
+6. **Broadcasting System**: Implements a broadcasting mechanism that sends channel posts to all previous bot users, with a system to filter out blocked users.
+7. **Blocked User Management**: Identifies and manages blocked users, preventing them from receiving broadcasted messages.
+8. **Versatile Channel Handling**: Ensures that messages from verified channels are properly managed and broadcasted to relevant users.
+
+### Set Up Steps
+
+* **Estimated Time**: Around 30 minutes.
+* **Requirements**: A Telegram bot, a Redis database, and Telegram group/channel IDs are necessary.
+* **Configuration**: Input the Telegram bot token and relevant group/channel IDs. Configure message handling and user data processing according to your needs.
+* **Detailed Instructions**: Sticky notes within the workflow provide extensive setup information and guidance.
+
+![kes0xxJdTb.png](https://n8niostorageaccount.blob.core.windows.net/n8nio-strapi-blobs-prod/assets/kes0xx_Jd_Tb_1af77e6e5f.png)
+### **Live Demo Workflow**
+**Bot**: [Telegram Bot Link (Click here)](https://TheLiveChatBot.t.me)
+**Support Group**: [Telegram Group Link (Click here)](https://t.me/+-8BELbd0GDYxMTEx)
+**Broadcasting Channel**: [Telegram Channel Link (Click here)](https://broadcasting_channel.t.me)
+
+
+**Keywords**: n8n workflow, Telegram bot, chat ticket system, Redis database, message broadcasting, user data management, support forum automation
+
+
+# Stats
+[![N8N Creator Profile - Nskha](https://cdn.statically.io/gh/Automations-Project/n8n-templates/main/stats.min.svg)](https://n8n.io/creators/nskha)