Can't pass the IEC OTP code #266
Description
System Health details
System Information
| version | core-2025.7.3 |
|---|---|
| installation_type | Home Assistant Supervised |
| dev | false |
| hassio | true |
| docker | true |
| container_arch | aarch64 |
| user | root |
| virtualenv | false |
| python_version | 3.13.3 |
| os_name | Linux |
| os_version | 5.10.160-rockchip-rk3588 |
| arch | aarch64 |
| timezone | Asia/Jerusalem |
| config_dir | /config |
Home Assistant Community Store
| GitHub API | ok |
|---|---|
| GitHub Content | ok |
| GitHub Web | ok |
| HACS Data | ok |
| GitHub API Calls Remaining | 4916 |
| Installed Version | 2.0.5 |
| Stage | running |
| Available Repositories | 2113 |
| Downloaded Repositories | 49 |
Home Assistant Cloud
| logged_in | true |
|---|---|
| subscription_expiration | November 23, 2025 at 2:00 AM |
| relayer_connected | true |
| relayer_region | eu-central-1 |
| remote_enabled | true |
| remote_connected | true |
| alexa_enabled | false |
| google_enabled | true |
| cloud_ice_servers_enabled | true |
| remote_server | eu-central-1-14.ui.nabu.casa |
| certificate_status | ready |
| instance_id | 72e2a97ced7c49379438c1acf3c19995 |
| can_reach_cert_server | ok |
| can_reach_cloud_auth | ok |
| can_reach_cloud | ok |
Home Assistant Supervisor
| host_os | Debian GNU/Linux 12 (bookworm) |
|---|---|
| update_channel | stable |
| supervisor_version | supervisor-2025.07.1 |
| agent_version | 1.6.0 |
| docker_version | 28.0.4 |
| disk_total | 231.4 GB |
| disk_used | 19.2 GB |
| healthy | true |
| supported | true |
| host_connectivity | true |
| supervisor_connectivity | true |
| ntp_synchronized | true |
| virtualization | |
| supervisor_api | ok |
| version_api | ok |
| installed_addons | Samba share (12.5.2), FTP (5.3.2), Let's Encrypt (5.4.9), CEC Scanner (3.0), Spotify Connect (0.15.0), Log Viewer (0.17.1), Terminal & SSH (9.18.0), Mosquitto broker (6.5.1), Duck DNS (1.19.0), DSS VoIP Notifier (4.0.0), Traccar (0.25.0), File editor (5.8.0), MariaDB (2.7.2), go2rtc (1.9.9), HassOS I2C Configurator (0.14), Matter Server (8.0.0), Hikvision Doorbell (3.0.22), Frigate (Full Access) (0.15.2), MQTT IO (0.4.0), Network UPS Tools (0.14.1) |
Dashboards
| dashboards | 2 |
|---|---|
| resources | 24 |
| views | 15 |
| mode | storage |
Network Configuration
| adapters | lo (disabled), enP4p65s0 (enabled, default, auto), hassio (disabled), docker0 (disabled), veth9211e06 (disabled), veth932ab02 (disabled), veth98c9219 (disabled), vetha474d3e (disabled), vethde88d4f (disabled), vethec1a81f (disabled), vethee032d3 (disabled), veth931f159 (disabled), vethcc7bef3 (disabled), veth50df700 (disabled), vethb622535 (disabled), veth7e5b517 (disabled), veth369deb1 (disabled) |
|---|---|
| ipv4_addresses | lo (127.0.0.1/8), enP4p65s0 (10.0.0.37/24), hassio (172.30.32.1/23), docker0 (172.17.0.1/16), veth9211e06 (), veth932ab02 (), veth98c9219 (), vetha474d3e (), vethde88d4f (), vethec1a81f (), vethee032d3 (), veth931f159 (), vethcc7bef3 (), veth50df700 (), vethb622535 (), veth7e5b517 (), veth369deb1 () |
| ipv6_addresses | lo (::1/128), enP4p65s0 (fdba:9ccb:e43c:93e4:cc64:44ea:a45a:8260/64, fe80::d23a:37a:e320:7f92/64), hassio (fe80::d463:a2ff:fe30:93d1/64), docker0 (fe80::70cf:92ff:fe29:c698/64), veth9211e06 (fe80::20ee:d2ff:fe56:9446/64), veth932ab02 (fe80::f815:78ff:fe3e:2900/64), veth98c9219 (fe80::88eb:32ff:fe6b:c52e/64), vetha474d3e (fe80::c64:58ff:fe82:a837/64), vethde88d4f (fe80::64c3:d1ff:fe56:20f2/64), vethec1a81f (fe80::60f0:e5ff:feb8:255a/64), vethee032d3 (fe80::4e9:cdff:fedb:7669/64), veth931f159 (fe80::e4ec:a9ff:fe1f:90e4/64), vethcc7bef3 (fe80::1025:acff:fe0c:795c/64), veth50df700 (fe80::1c1f:f4ff:fe96:f626/64), vethb622535 (fe80::3404:a3ff:fee4:9caa/64), veth7e5b517 (fe80::74ce:25ff:fed6:7a58/64), veth369deb1 (fe80::4ba:1ff:fead:40c/64) |
| announce_addresses | 10.0.0.37, fdba:9ccb:e43c:93e4:cc64:44ea:a45a:8260, fe80::d23a:37a:e320:7f92 |
Recorder
| oldest_recorder_run | July 18, 2025 at 9:19 AM |
|---|---|
| current_recorder_run | July 26, 2025 at 8:24 PM |
| estimated_db_size | 1375.71 MiB |
| database_engine | sqlite |
| database_version | 3.48.0 |
Sonoff
| version | 3.8.2 (c4b6fda) |
|---|---|
| cloud_online | 13 / 16 |
| local_online | 11 / 11 |
Checklist
- I have enabled debug logging for my installation.
- I have filled out the issue template to the best of my ability.
- This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
- This issue is not a duplicate issue of any previous issues..
Describe the issue
After the integration stopped working a while ago, I have returned to fix this, seeing a new version appeared (0.49).
I try to setup the IEC and input my ID, get an OTP code but I get an unknown erron. If I enter a wrong OTP code, the error suits this case.
This is what I get from the log:
This error originated from a custom integration.
Reproduction steps
1.Updated the add-on. It appears in the forlder as of today.
2.I entered the Devices & Services and tried to add a new one. The IEC integration asks for my ID.
3.It returns an OTP code via SMS but than I get an unknown error.
When I enter the personal area using the same OTP method, it works OK.
...
Debug logs
This error originated from a custom integration.
Logger: iec_api.commons
Source: custom_components/iec/config_flow.py:133
integration: Israel Electric Corporation (IEC) (documentation, issues)
First occurred: 8:26:16 PM (4 occurrences)
Last logged: 8:28:54 PM
Failed call: (Code 401): Unauthorized
Diagnostics dump
No response