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Element freezes immediately when uploading a large file #2409

@gmanskibiditoilet

Description

@gmanskibiditoilet

Steps to reproduce

  1. Where are you starting? What can you see?
    We tried to upload a 2.1 GB video into our element homeserver and it started freezing.
  2. What do you click?
    We upload a file from our computer as usual.

Outcome

What did you expect?

We expect that the movie should be uploaded to our homeserver as normal.

What happened instead?

While we tried to upload the movie, the client froze right away without notice.

Screencast.2025-06-23.22.27.23.mp4

Operating system

Linux Mint 22.1

Application version

Element version 1.11.104

How did you install the app?

From https://element.io/download

Homeserver

xmr.se

Will you send logs?

No

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    Labels

    A-File-UploadAttachments and file uploadsO-UncommonMost users are unlikely to come across this or unexpected workflowS-MajorSeverely degrades major functionality or product features, with no satisfactory workaroundT-Defect

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