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Added missing methods and fixes #98

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Added missing methods and fixes #98

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95a954e
Added missing methods and fixes
BirknerAlex Apr 9, 2021
7b14593
TR-702: Remove unneeded code part #1 (metadata, images, gateway)
BirknerAlex Sep 20, 2022
035ccb0
More cleamup
BirknerAlex Dec 1, 2022
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9 changes: 9 additions & 0 deletions zendesk/org_membership.go
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Original file line number Diff line number Diff line change
Expand Up @@ -37,6 +37,15 @@ func (c *client) ListOrganizationMembershipsByUserID(id int64) ([]OrganizationMe
return out.OrganizationMemberships, err
}

// ListOrganizationMembershipsByOrganisationID returns all organization memberships for a specific organisation
//
// Zendesk Core API docs: https://developer.zendesk.com/rest_api/docs/core/organization_memberships#list-memberships
func (c *client) ListOrganizationMembershipsByOrganisationID(id int64) ([]OrganizationMembership, error) {
out := new(APIPayload)
err := c.get(fmt.Sprintf("/api/v2/organizations/%d/organization_memberships.json", id), out)
return out.OrganizationMemberships, err
}

// DeleteOrganizationMembership removes an organization membership
//
// Zendesk Core API docs: https://developer.zendesk.com/rest_api/docs/core/organization_memberships#delete-membership
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2 changes: 1 addition & 1 deletion zendesk/search.go
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Expand Up @@ -80,7 +80,7 @@ func (c *client) SearchTickets(term string, options *ListOptions, filters ...Fil
queryString := fmt.Sprintf("type:%s ", ResultTypeTicket)
queryString += strings.Join(searchOptions.Search, " ")
if term != "" {
queryString = fmt.Sprintf(`%s /"%s/"`, queryString, term)
queryString = fmt.Sprintf(`%s %s`, queryString, term)
}
params.Set("query", queryString)
out := new(TicketSearchResults)
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14 changes: 14 additions & 0 deletions zendesk/ticket.go
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Expand Up @@ -73,6 +73,20 @@ func (c *client) ShowTicket(id int64) (*Ticket, error) {
return out.Ticket, err
}

// ShowManyTickets accepts a comma-separated list of ticket ids or external ids.
//
// Zendesk Core API docs: https://developer.zendesk.com/rest_api/docs/support/tickets#show-multiple-tickets
func (c *client) ShowManyTickets(ids []int64) ([]Ticket, error) {
var sids []string
for _, id := range ids {
sids = append(sids, strconv.FormatInt(id, 10))
}

out := new(APIPayload)
err := c.get(fmt.Sprintf("/api/v2/tickets/show_many.json?ids=%s", strings.Join(sids, ",")), out)
return out.Tickets, err
}

func (c *client) CreateTicket(ticket *Ticket) (*Ticket, error) {
in := &APIPayload{Ticket: ticket}
out := new(APIPayload)
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2 changes: 2 additions & 0 deletions zendesk/zendesk.go
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Expand Up @@ -40,6 +40,7 @@ type Client interface {
ListIdentities(int64) ([]UserIdentity, error)
ListLocales() ([]Locale, error)
ListOrganizationMembershipsByUserID(id int64) ([]OrganizationMembership, error)
ListOrganizationMembershipsByOrganisationID(id int64) ([]OrganizationMembership, error)
ListOrganizations(*ListOptions) ([]Organization, error)
ListOrganizationUsers(int64, *ListUsersOptions) ([]User, error)
ListOrganizationTickets(int64, *ListOptions, ...SideLoad) (*ListResponse, error)
Expand Down Expand Up @@ -70,6 +71,7 @@ type Client interface {
ShowLocale(int64) (*Locale, error)
ShowLocaleByCode(string) (*Locale, error)
ShowManyOrganizations([]int64) ([]Organization, error)
ShowManyTickets([]int64) ([]Ticket, error)
ShowManyUsers([]int64) ([]User, error)
ShowManyUsersByExternalIDs([]string) ([]User, error)
ShowOrganization(int64) (*Organization, error)
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