A curated list of resources for learning, using, and developing on the Now Platform.
- Official Resources
- Getting Started
- Development
- Learning, Training, and Certification
- Events
- Books, Blogs, and Podcasts
- Contribute
First party resources, sites, and content provided and supported by ServiceNow.
- Resources from Now Support - Hub for various product support landing pages.
- NOW Community - Global forum for customers, developers, and partners to collaborate and share. Ask questions, read and write blog posts and articles, join events and more.
- Customer Success Center - Customers' one-stop shop for prescriptive, actionable resources designed to make you more successful. Playbooks, best practices, value calculators, insights, checklists, quick answers.
- Resources page - Ebooks, white papers, infographics, analyst reports, data sheets, case studies, webinars, and more. A treasure-trove of downloadable content to learn and share.
- Now Create - Success packs, process guides, workshop decks, templates, and more. Create exceptional business outcomes, faster and with less risk using ServiceNow's Now Create methodology. Prescriptive guidance on how the product suites built on the Now Platform are intended to be used.
- ServiceNow Products - Product overviews, and landing page to practically all other ServiceNow sites. View all products and solutions by category, industry, and A-Z list.
- Official ServiceNow Product Documentation - Detailed product documentation and administration guides.
- Welcome to ServiceNow course - Explore the seven core areas of ServiceNow and how to navigate the Platform.
- ServiceNow Foundation Videos - Get a quick introduction to ServiceNow with a short series of videos.
- Now Support - Keep track of your company's instance maintenance, cases, and search troubleshooting articles.
- ServiceNow Developers - Request a free Personal Developer Instance (PDI) and access guides, best practices, and API references for developing applications on the Now Platform.
- Developer Short Link Directory devlinks.sn/links - A central repository of useful ServiceNow developer links.
- Share - Update sets and scripts shared by other ServiceNow creators.
- SNDevs Slack Channel - The original independent ServiceNow developer community, with over 13,000 registered and nearly 1,000 active monthly admins, developers, customer, partners, and ServiceNow employees.
- ServiceNow SubReddit - 20,000+ member community on Reddit.
- SubReddit Discord Server - Discord community based on the SubReddit.
- ServiceNow MVP Program - Annual nomination program to recognize community members that give back.
- WomenNow - A spotlight for women in the ServiceNow community doing awesome things.
- VS Code extension - Manage scoped application files from within Microsoft Visual Studio Code.
- ServiceNow CLI - A command-line interface that lets you perform instance operations from your local system.
- SN Utils Browser Extension - Must-have tools in the browser. Slash commands, enhanced script editing, node switching and more.
- sn-scriptsync VS Code Extension - Supporting VS Code extension for the SN Utils browser extension. Get the power of VS Code in the in-platform script editor.
- SN Toolbelt - Another set of useful tools that includes quick documentation and API lookup, and super-charged instance switching.
- Xplore - Alternative background script runner, explore table data and script objects, and enhanced debugging.
- Now Learning - ServiceNow's online learning and recognition portal. Access a full range of on-demand courses, certifications, achievements, and hands-on practice. Follow curated learning paths to enhance your career and knowledge across the many ServiceNow products. On-demand and instructor-led virtual courses and certification are available.
- On-Demand Webinars - Topical webinars typically 30-minutes to 1-hour in length categorized by workflow.
- Platform Academies - Bi-weekly live and on-demand webinars covering a wealth of platform topics such as Platform Fundamentals, Platform Analytics, Workflow, Knowledge Management, AI, Mobile, Next Experience, and Process Mining.
Community articles highlighting great content
- 200+ Articles, Blogs, Video's, and Share projects - Experiences from the field - which might benefit you
- NOWSupport best practices series list
- Knowledge Conference - Annual conference with keynotes, hands-on training and labs, customer presentations, CreatorCon and more. This 20,000+ attendee event will expand your knowledge of ServiceNow more than anything else this year!
- CreatorCon - Subsection of the Knowledge conference with developer-focused content, Hackathon, Hack4Good, Community Pavillion, and more.
- Now at Work - On-demand digital event series focused on digital workflows and business agility specific to your region and industry.
- ServiceNow User Groups (SNUG) - Network with ServiceNow customers in your area (virtually and in-person), attend workshops focusing on specific products and features, share best practices, and get an inside look into the newest products and features. Partners can attend or sponsor, but these are not sales presentations.
- Developer Meetup - Connect with peers, share best practices, and stay up-to-date with the latest ServiceNow trends.
- The ServiceNow Developer's Handbook 3rd Ed. by Tim Woodruff - Be a better admin/dev on the Now Platform. Check out free exerpts here.
- Developer Blog - All things Developer Program.
- jace.pro - Jace Benson's blog.
- WomenNow Blog - Reader-submitted posts that Spotlight women doing awesome things in the ServiceNow community.
- ServiceNow Podcast Directory - Podcasts covering various topics from development, thought leadership, deep dives into specific products, and interviews with members of the Now Community.
Contributions welcome! Read the contribution guidelines first.