Estimating the Impact of Managers' Online Training on Manager-Employee Relationships

📌 Overview

This project investigates whether online training programs for managers improve their relationships with employees. Using a randomized controlled trial (RCT), the study assesses the causal impact of managerial training on employee-manager relationship quality and explores how this effect varies by gender (heterogeneity), is influenced by conflict resolution (mediation), and differs across job roles (moderation).

🎯 Objectives

• Estimate the average treatment effect (ATE) of managerial training on employee perceptions.
• Assess gender-based heterogeneity in training effectiveness.
• Examine mediation effects via conflict resolution ability.
• Explore moderation effects based on job role (front vs. back office).

🧪 Methodology

• Design: Randomized Controlled Trial (RCT)
• Data Source: Skilled Managers – Productive Workplaces (SMPW)
• Sample: 24 UK-based organizations across public and private sectors
• Approach: Mixed methods (quantitative + qualitative), Difference-in-Differences (DiD), OLS regression
• Tools: R (with mediation package), DAGs for causal inference

📊 Key Findings

• No significant improvement in manager-employee relationship quality post-training.
• Slight positive effects in males, but slight negative impact in females.
• Conflict resolution skills (q7_s) showed a small mediating effect, though not statistically significant.
• Predictor q8_s (perceived improvement after talking with the manager) was the strongest influence on relationship quality.

📁 Project Structure

📦 project-directory/
├── total_effect.R # Average Treatment Effect (ATE)
├── heterogeneity_dropped_na.R # Heterogeneity with dropped NAs
├── heterogeneity_imputed.R # Heterogeneity with imputation
├── mediation.R # Mediation analysis
├── moderation.R # Moderation analysis
├── requirements.txt # List of required R packages
├── output/ # (Optional) Folder for any output files (plots, tables)
└── README.md # This file

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▶️ How to Run

1. Clone the repository:

   git clone https://github.com/tahirkorma/skilled-manager-intervention-analysis.git
   cd skilled-manager-intervention-analysis
   

2. Install required packages in R:

   install.packages(readLines("requirements.txt"))
   

3. Run each script independently in R or RStudio:

   source("total_effect.R")
   source("heterogeneity_dropped_na.R")
   source("heterogeneity_imputed.R")
   source("mediation.R")
   source("moderation.R")

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📝 License This research is conducted as part of an academic dissertation and is shared for educational purposes only.

🙏 Acknowledgements Skilled Managers – Productive Workplaces (SMPW)

Supervisors and faculty at Durham University

Bowyer & Urwin (2024) for RCT design and data